We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • Laura McClure

    April 28, 2020

    I had been to a couple of previous funerals at Ratterman/Keenan SW, and I remember thinking that the facility was really nice. I lost my beloved Grandma two weeks ago, and now I know the people inside are amazing, too! Trish and Joey have been so incredibly kind to us, and they treated us like family. Most importantly, they went above and beyond to ensure that we were able to have the best funeral possible under the COVID-19 circumstances. I cannot say enough kind words about them, and I would recommend their services to anyone. I will never forget them, and how thoughtfully they treated my family over the hardest days of our lives. Thank you so much, Ratterman family, for running an honest and caring business. It shows in everything you do! Read more

  • Mike and Terri B.

    Joey, We wanted to write and let you know how much we appreciated all you did for my Dads funeral and for our family. You are a true professional and you and your company did a wonderful job throughout the week. Thank you for taking care of us all. We truly appreciate it! Best wishes, Read more

  • Bill & Amy D.

    Dear Joey, Just a quick note to thank you for arranging our Dad's funeral services. Your entire team is professional and kind. Everything went smoothly, thanks to all of you. It was an exhausting few days but you made it as easy as possible. Thank you again! Read more

  • Banks family

    Joey, I just wanted to say thank you for everything you did for me and my family during one of the most difficult times in our lives. You were truly a blessing. Thanks again Read more

  • Pat M.

    Dear Joey, You have my greatest appreciation on the wonderful service that was provided for my family from Joseph E. Ratterman & Son on the beautiful and most professional way that everything was handled. You made us feel as a valued family customer. I think it is important to tell you how pleased we were/are. I have owned my own business that is approaching 23 years, and as a business owner, it is always nice to hear a good word or a good note from a customer. I'm sure you value that same kind of feedback as important to you, your business and to the future successors of Joseph E. Ratterman and Son Funeral Home. Please accept my warm thanks for making our service a wonderful experience. Thanks again, Joey, for helping us in our grief and with such very special services that you provided to us. May God bless you, your business, and your family. Read more

  • Donna T. and family

    Joseph Ratterman & Son Staff, Thanks much for your excellence. Joey was wonderful, kind and very caring. Mom looked gorgeous. Thanks again. Your friends in Christ, Donna T. & family Read more

  • Linda W

    I would like to thank you all here at Ratterman's for everything. Watching my father suffer over the last few months was agonizing. I was so dreading coming over here on Saturday morning with my mother to make dads final arrangements, but we were treated so well. I know that this is a business, but we never felt like it was treated that way. You all have a very caring and personal way of dealing with people and it is very comforting. It makes an awful experience somehow so much more pleasant and tolerable. I always heard great things about the people here at Ratterman's and know I know first hand. We really appreciated everthing. Thank you very much Read more

  • Leo W. family

    Joe & Stella, We would like to thank you for everything you did for our Dad's funeral. You were so caring and thoughtful. You patients and kindness while we were so stressed, will always be remembered. We thoroughly enjoyed your friendly lounge. It was so nice to go grab a sandwich and piece of cake. You thought of everything! Once again, thanks for everything you did for us. Sincerely, Leo W family Read more

  • Jill and family

    Joey, Thank you so much for all of your help through this terrible situation. My family and I are very grateful to you and your Dad. You both were so helpful and compassionate. We realize you do this everyday, but you have a way of making people feel very important. God Bless, Jill and family Read more